• Travel agencies: Focus on point-to-point bookings (flights, hotels, cars).
• TMCs: Deliver end-to-end travel management, including traveler tracking, risk management, duty of care, travel insurance and cost optimization.
With a TMC, you don’t just buy a ticket; you gain strategic oversight, security and efficiency across your travel.

We offer a comprehensive suite of services, including:
• Air Ticketing & Hotel Reservations – competitive global fares and negotiated corporate rates.
• Visa & Documentation Support – guidance on visa validity, requirements and renewals.
• Travel Planning & Coordination – from simple trips to complex group itineraries and corporate events.
• Leisure Travel Management – holidays, honeymoons, retreats and customized experiences.
• Traveler Profiling – detailed records of preferences, travel history, loyalty memberships and compliance needs.
• Duty of Care & Risk Management – traveler tracking, safety alerts and emergency assistance.
• Travel Insurance Solutions – medical, cancellation, baggage loss and evacuation coverage.
• 24/7 Support – real-time guidance in case of disruptions or emergencies.

Travel planning goes beyond reservations — it ensures that itineraries are optimized for cost, time and convenience. Our coordination covers:
• Multi-sector and group logistics
• Aligning trips with organizational policies
• Handling last-minute changes and or disruptions
• Ensuring compliance with visa timelines and validity
This saves travelers stress while saving organizations time and money.

Traveler profiling is the process of maintaining detailed traveler records — including passport details, loyalty programs, dietary preferences, seat choices, medical needs and travel history.
Benefits include:
• Faster, error-free bookings
• Consistent travel experiences tailored to your needs
• Proactive reminders (e.g., passport/visa expiry)
• Data for audits, visa renewals and compliance checks

Duty of Care refers to the responsibility organizations have to keep their travelers safe. We ensures of this by:
• Traveler Tracking: Monitoring flights during travel
• Risk Intelligence: Alerts for strikes, natural disasters, unrest, or weather disruptions
• Emergency Response: Rebooking, medical assistance, or evacuation when required
This ensures peace of mind for both travelers and the organizations that send them.

Travel insurance is not optional — it’s a safety net. It covers:
• Emergency medical treatment abroad
• Evacuation from remote or high-risk areas
• Trip cancellations, missed connections, or delays
• Baggage loss, theft, or damage
By arranging coverage through trusted providers, we ensure that travelers are protected against the unexpected.

Our type of service helps reduce costs through:
• Accessing consolidator fares and negotiated airline/hotel rates
• Preventing errors that lead to costly changes or penalties
• Offering group booking discounts
• Providing travel spend reports to identify trends and savings opportunities
Over time, this adds up to significant financial benefits for both individuals and organizations.

Yes. We handle:
• Corporate travel – for executives, employees and conferences
• NGO and humanitarian travel – including deployments to remote destinations
• Government and institutional travel – requiring policy compliance
• Group leisure trips – family holidays, weddings, or retreats
Our strength lies in seamless coordination and ensuring everyone arrives safely, on time and within budget.

We provide 24/7 global support. Travelers can reach us any time for:
• Flight rebooking during cancellations or delays
• Visa and document clarifications
• Medical emergencies and insurance claims
• Crisis management during natural disasters or unrest
This guarantees peace of mind wherever you are in the world.

At Travel Portal, we help our clients adopt practical and eco-conscious choices by:
• Promoting regional airlines and direct flights where possible, reducing unnecessary connections and fuel use.
• Partnering with eco-certified hotels and lodges that practice energy conservation, waste reduction and responsible tourism.
• Encouraging use of reputable local ground handlers that operate fuel-efficient vehicles or hybrid vehicles.
• Advising clients on combining trips (multi-purpose journeys) to cut down repeated flights.
• Supporting virtual meetings (e.g zoom) for corporates to reduce avoidable travel when video conferencing is sufficient.

Thank you. Starting is simple:
1. Call (+256 771 456146) or email (info@thetravelerportal.com), a dedicated travel consultant will get in touch with you to discuss further with you and advise you on the options and possibilities.
From there, you gain a long-term travel partner focused on efficiency, safety and value.
2. Come to our office in Kampala. Our address is as below;
Plot 1900 Ntinda, Kisakye Shopping Mall
Office G11, Ground Floor
Kampala, Uganda